Big Data: What’s on the agenda?

Whether it’s advances in medical research, making sure buses are where they need to be during rush hour, or reducing how long consumers are stuck on hold listening to canned music, Big Data promises a lot for the future. But what are the risks it could be used to disadvantage some people?

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Debt collection double feature

The 2011 science fiction movie “The Adjustment Bureau” dealt with a dystopian future (Is there any other kind in sci-fi movies?) where mysterious forces plot against individuals. But for many consumers, Regional Adjustment Bureau, a Memphis-based debt collector, made their day-to-day reality just as dystopic.

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FTC gives new COPPA safe harbor the aye-aye

If coping with COPPA is a part of your job, you’re familiar with the Children’s Online Privacy Protection Rule’s safe harbor provision, a method for encouraging innovation and flexibility in the COPPA compliance process.

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What’s the Deal? Dealing with shopping apps

Whether by click, tap, swipe, or scan, apps now offer a variety of beneficial services that can enhance consumers’ shopping experience.  These services help consumers compare prices in-store, load the latest deals, and make purchases – all from the convenience of their phone. To better understand the consumer protection implications of this ever-changing environment, FTC staff recently issued a report, What’s the Deal?

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When consumers get snowed

No one has ever described us as the rugged, mountaineering type, but this much we know: It’s unwise to set off an avalanche.

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