Legal Resources

Consumer Sentinel Network Data Book (2012)

February 26, 2013

Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

Best Practices for Business: Protecting Personal Information and Fighting Fraud with the Red Flags Rule

April 29, 2009

Series of workshops that focused on how businesses can better secure personal information, implement best practices for developing an appropriate data security program, and respond to data breaches and other privacy and security threats.

Improving Consumer Mortgage Disclosures: An Empirical Assessment of Current and Prototype Disclosure Forms

June 13, 2007

Bureau of Economics report presenting the results of a study that found that mortgage disclosure forms fail to convey key mortgage costs and terms to many consumers.

Protecting Consumers in the New Mortgage Marketplace

May 24, 2006

Workshop exploring consumer protection issues arising from the emergence of "nontraditional" or "alternative" mortgage products in the United States residential mortgage marketplace.

Effect of Mortgage Broker Compensation Disclosures on Consumers and Competition: A Controlled Experiment

February 27, 2004

Report presents the results of a study that examines the mortgage broker compensation disclosure proposed by HUD, as well as two alternative versions.

Predatory Lending Forum

April 3, 2001

Forum convened consumer advocates, bankers, state and federal regulators, and New York homeowners and senior citizens to explore legislative, legal and community-based initiatives to combat predatory lending.