Legal Resources

Consumer Sentinel Network Data Book (2012)

February 26, 2013

Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

Robocalls: All the Rage (Robocall Summit)

October 18, 2012

A one-day public event to address the rapid rise in illegal robocalls, including a report on the current state of robocall technology, law enforcement issues, and an exploration of potential technological solutions

National Do Not Call Registry Data Book for Fiscal Year 2012

October 16, 2012

FTC annual report on Do Not Call registration and complaints

Consumer Sentinel Network Data Book (2011)

February 28, 2012

Report listing the top consumer complaints received by the FTC’s Consumer Sentinel Database in 2011

National Do Not Call Registry Data Book for Fiscal Year 2011

November 30, 2011

FTC annual report on Do Not Call registration and complaints

"Congratulations, You’re a Winner!": Lottery, Prize, and Sweepstakes Scams and the Role of Money Transfer Services

May 2, 2011

A public workshop to examine strategies for protecting consumers from lottery, prize, and sweepstakes scams, and other forms of fraud that use money transfers as the method of payment.

Consumer Sentinel Network Data Book (2010)

March 8, 2011

Report analyzing consumer complaints received by the FTC in 2010, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area

Do Not Call Registry Report on Enforcement Efforts and Consumers' Perceptions

April 1, 2010

Report on enforcement efforts and consumers’ perceptions of the National Do Not Call Registry’s effectiveness.

Do Not Call Registry Usage Report

April 1, 2010

A biennial report focusing on the use of the Do Not Call Registry by both consumers and businesses, as well as the impact that new technologies have had on the Registry.

Public Forum on Debt Relief Amendments to the Telemarketing Sales Rule

November 4, 2009

Forum about proposed debt relief amendments to the Commission’s Telemarketing Sales Rule that sought to combat deceptive and abusive telemarketing of debt relief services that claim to reduce consumer credit card debt and other unsecured debt.

Fraud Forum

February 25, 2009

Forum to examine how the FTC can more effectively protect consumers from fraudulent schemes.

Negative Option Marketing Report

January 1, 2009

Report presenting five marketing principles for avoiding deception in negative option offers on the Internet, which poses unique issues not present in print or telephone marketing.

Report to Congress on Do Not Call Improvement Act of 2007

October 1, 2008

Report to Congress that described the efforts taken by the FTC to ensure the accuracy of the Do Not Call Registry and outlined the newly implemented procedure being used to remove reassigned numbers from the Registry

National Do Not Call Registry Annual Report - 2007

July 10, 2008

Annual report to Congress from the FTC providing an overview of the operation of the National Do-Not-Call Registry, which provides consumers with an effective means to limit unwanted telemarketing calls.

Negative Option Marketing

January 25, 2007

Workshop to analyze the marketing of goods and services through offers with negative option features. The workshop addressed the pros and cons of such offers, discussed online marketing of such offers, and explored ways to make effective disclosures when such offers are made online.

New York Hispanic Fraud Prevention Forum

September 27, 2006

Forum focused on the nature and extent of consumer fraud in the Hispanic community and developing law enforcement and consumer education strategies for addressing these problems.

National Do Not Call Registry Annual Report - 2005

July 21, 2006

Annual report to Congress from the FTC providing an overview of the operation of the National Do-Not-Call Registry in FY 2005.

National Do Not Call Registry Annual Report - 2003 and 2004

October 4, 2005

Annual report to Congress from the FTC providing an overview of the operation of the National Do-Not-Call Registry in FY 2003 and 2004.

Hispanic Outreach & Law Enforcement Workshop

May 12, 2004

Workshops hosted by the FTC and the U.S. Department of Justice's Office for Victims of Crime on strategies for effective and high impact education and enforcement to protect Hispanic consumers from fraud.

Regulatory Coordination in Federal Telemarketing Laws

September 9, 2003

Report on regulatory coordination in federal telemarketing laws.