How do debt collection and credit reporting issues affect Latino consumers, especially those who have limited English proficiency? That's the subject of a national roundtable hosted by the Federal Trade Commission and the Consumer Financial Protection Bureau.
Following up on the FTC's 2013 national roundtable on mobile cramming, a staff report outlining five best practices for members of the industry
Joint FTC-CFPB roundtable to examine the flow of consumer data throughout the debt collection process
A national roundtable to examine mobile cramming, unauthorized third-party charges on mobile phone bills
An FTC staff report today highlighting key issues facing consumers and companies as they adopt mobile payment services
Report analyzing consumer complaints received by the FTC in 2012, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area
The first empirical study of debt buyers, companies in the business of buying consumer debts and trying to collect on them
Following up on the FTC's 2000 "Dot Com Disclosures" publication, a national workshop to consider the need for new guidance concerning effecting advertising and privacy disclosures in online and mobile environments
FTC workshop to examine the use of mobile payments in the marketplace and how this emerging technology impacts consumers
Report listing the top consumer complaints received by the FTC’s Consumer Sentinel Database in 2011
National workshops in Detroit, San Antonio, and Washington, D.C., to explore the consumer protection issues that arise in the sale, financing or leasing of motor vehicles
Forum on how the government, businesses, and organizations can work together to prevent consumers from being victimized by unauthorized third-party charges on their telephone bills, a practice known as “cramming"
Public workshop to examine how debt collectors are using new technologies and how this affects consumers
Report to Congress summarizing the administrative and enforcement actions taken in 2010 under the Fair Debt Collection Practices Act aiming to curtail abusive, deceptive, and unfair debt collection practices in the marketplace.
Report analyzing consumer complaints received by the FTC in 2010, including a list of the Top 10 Consumer Complaints and complaint data by state and metropolitan area
Activities of the Federal Trade Commission Under the Truth In Lending Act, the Consumer Leasing Act, the Equal Credit Opportunity Act, and the Electronic Fund Transfer Act During 2010February 1, 2011
Annual report to the Federal Reserve Board on FTC enforcement activities regarding the Equal Credit Opportunity Act, Electronic Fund Transfer Act, Consumer Leasing Act, and Truth in Lending Act, including a discussion of FTC activities under the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Ninth annual report from the FTC, the Department of Justice, and the Department of Education describing efforts to combat scholarship and financial aid fraud in 2009.
Report about system for resolving consumer debt collection disputes recommends significant litigation and arbitration reforms to improve efficiency and fairness to consumers.
Report focuses on discrete FTC program areas that have a particular impact on women and children. Highlights five areas, describing, for each, recent FTC law enforcement actions or policy initiatives as well as available consumer and business education materials: health care for women and children; marketing to children and adolescents; consumer credit; entrepreneurship and business opportunities; and family pocketbook issues.
Report regarding emergency PIN and alarm button devices that would allow users of ATMs to electronically alert police about crimes at ATMs.