Human Resources

Practical information for human resources and administrative professionals about protecting and disposing of sensitive personal information, recognizing and avoiding B2B fraud, how the Fair Credit Reporting Act applies to your work, and more.

Avoid Fake-Degree Burns By Researching Academic Credentials [PDF] [En español]

Some resumes list credentials — like a college degree or professional certification — that sound credible, but were bought from “diploma mills.” Human resources professionals need to educate themselves on the steps to take to suss out suspect degrees.

Background Checks: What Employers Need to Know [PDF]

If employers use background checks in making personnel decisions, they must comply with the Fair Credit Reporting Act and laws that protect people from discrimination. The FTC and EEOC have tips for businesses on the lawful use of background information.

Copier Data Security: A Guide for Businesses [PDF]

Does your company keep sensitive data — Social Security numbers, credit reports, account numbers, health records, or business secrets? If so, then you’ve probably instituted safeguards to protect that information. Your information security plans also should cover the digital copiers your company uses.

Information Compromise and the Risk of Identity Theft: Guidance for Your Business [PDF]

These days, it is almost impossible to be in business and not have personally identifying information about your customers or employees. If this information falls into the wrong hands, it could put them at risk for identity theft. Find out the steps to take and who to contact if sensitive data is compromised.

Medical Identity Theft: FAQs for Health Care Providers and Health Plans [PDF]

Explains how medical identity theft occurs, and how health care providers and insurers can minimize the risk and help their patients if they’re victimized.

Peer-to-Peer File Sharing: A Guide for Business [PDF]

Most businesses collect and store sensitive information about their employees and customers. If you use Peer-to-Peer (P2P) file sharing software in your business, consider the security implications and minimize the risks associated with it.

Protecting Personal Information: A Guide for Business [PDF] [En español]

Practical tips for business on creating and implementing a plan for safeguarding personal information.

Throwing the Book at Business Directory Scams [PDF]

The smooth-talking voice on the other end of the line claims to need information to “confirm” your phone book listing. Fast forward a few weeks and your mailbox is jammed with “invoices” threatening legal action if you don’t pay. Chances are you’ve been hit by a business directory scam. Learn to spot – and stop – these con artists.

Using Consumer Reports: What Employers Need to Know

When you use consumer reports to make employment decisions like hiring, promotion, reassignment, and retention, the Fair Credit Reporting Act requires you to take important compliance steps. Find out more about keeping your company within the law.

When Yellow Pages Invoices Are Bogus [PDF]

Unscrupulous promoters have been known to solicit ads for bogus business directories. Before you buy ad space or pay an “invoice” for a listing you didn’t authorize, take steps to recognize deceptive schemes.