David Mamet didn’t write the dialogue in this $40 million court order. It just sounds that way.

"A-B-C. Always be closing."

"As you all know, first prize is a Cadillac El Dorado. Second prize is a set of steak knives. Third prize is you're fired."

"These are the new leads. The Glengarry leads. To you, they're gold. But you don't get them. Why? Because they're for closers."

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Russian hackers may have your info. Now what?

You may have heard about it in the news: reports that Russian hackers have stolen more than a billion unique username and password combinations, and more than 500 million email addresses, grabbed from thousands of websites. What steps should you take?

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Big Data: What’s on the agenda?

Whether it’s advances in medical research, making sure buses are where they need to be during rush hour, or reducing how long consumers are stuck on hold listening to canned music, Big Data promises a lot for the future. But what are the risks it could be used to disadvantage some people?

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Debt collection double feature

The 2011 science fiction movie “The Adjustment Bureau” dealt with a dystopian future (Is there any other kind in sci-fi movies?) where mysterious forces plot against individuals. But for many consumers, Regional Adjustment Bureau, a Memphis-based debt collector, made their day-to-day reality just as dystopic.

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FTC gives new COPPA safe harbor the aye-aye

If coping with COPPA is a part of your job, you’re familiar with the Children’s Online Privacy Protection Rule’s safe harbor provision, a method for encouraging innovation and flexibility in the COPPA compliance process.

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